INFORMATION FOR REFERRERS
This page is designed to give professionals all the information they need about our services so they can find the right support for the young person or family they are working with.

If you are a young person, parent or family member please visit the ‘For Young People’ or ‘For Families’ page for information about the support we can offer you and to get in touch with the team.

REFERRER GUIDELINES
Please ensure you are completing the correct form for the service you require and that a separate form is completed for every individual looking for support.

Referrals should always include:
• It is imperative that the views, opinions and voice of the service user are included at the point of referral.
• Key information – including date of birth, full address and contact details of the service user
• Full contact details for the referrer / referring agency
• Signature of the service user

 

FOR YOUNG PEOPLE

FOR PARENTS AND FAMILIES

MENTORING Referral Form
Face to Face and Remote Intensive Emotional Support for Young People
This service matches young people with a fully trained volunteer mentor. Mentors will either meet with young people on a regular basis in a public setting that works for both the young person and the volunteer. Or young people will receive a weekly phone call from one of The Door’s Mentoring Gateway team. All volunteers are trained by The Door team, including a module on safeguarding and have completed enhanced DBS checks.

FACE TO FACE SUPPORT Referral Form
Intensive Emotional Support for Parents
This service matches individuals with a fully trained volunteer mentor. Mentors meet with parents on a regular basis in a public setting that works for both the parent and the volunteer. All volunteers are trained by The Door team, including a module on safeguarding and have completed enhanced DBS checks.

MENTORING GATEWAY More Details
The Door Line: 01453 705350 and Web Chat
Open on weekday evenings between 5 and 7pm Mentoring Gateway offers a range of virtual support services, easily accessible by young people from home and from their phones. As well as The Door line and Web chat there is a range of YouTube videos and more. Please share these options with young people you are supporting and help them find the right support option for their needs.

FAMILY FACE TIME Referral Form A / Form B
Support for whole families
This service provides a unique level of support. A support worker will meet with family members both as individuals and as a family group to provide in-depth support. Please complete Referral Form A for one member of the Family and Referral Form B for any additional family members.

YOUTH CLUBS Opening Hours
For young people aged 11-17
A safe space to hang out with your friends. The majority have free entry and depending on which centre is local to you have a range of activities including table tennis, games consoles, cooking and music.

SUPPORT GROUPS 01453 756745
All of our groups run once a month.
Our team coordinate a number of support groups for parents, hosted at The Door Youth Club in Stroud. Both daytime and evening groups are available. If you know of a parent or parents that would benefit from joining a group please call the team to discuss the options available.

FOR CARE LEAVERS Referral Form
For those aged 16-25 leaving care and starting to live independently.
This service matches young people with a fully trained volunteer mentor. Mentors meet with young people on a regular basis in a public setting that works for both the young person and the volunteer. Mentors may also accompany young people to meetings, advocate for them or help them with practical tasks such as filling in forms. All volunteers are trained by The Door team, including a module on safeguarding and have completed enhanced DBS checks.

PARENTING COURSE Referral Form
Courses delivered throughout the year
The Door offers the Triple P Positive Parenting Program for parents of teenagers. an internationally accredited, nine week, group-based course. Delivered by a fully trained facilitator, Triple P offers both practical help and strategies for parenting teenagers.

FOR YOUNG WOMEN AND GIRLS Referral Form
Mentoring for young women and girls aged 11-17
Part of the Gloucestershire Mentoring Programme this service matches young people with a fully trained volunteer mentor. Young women and girls eligible for this programme include those who have been exposed to multiple Adverse Childhood Experiences and those either at risk of involevment or already involved in the Criminal Justice System.

Mentors meet their mentees on a regular basis in a public setting that works for both the young person and the volunteer. All volunteers are trained by The Door team, including a module on safeguarding and have completed enhanced DBS checks. The Door is providing this service in Stroud and the South Cotswolds – for support for young women and girls across Gloucestershire or aged 17-25 please visit gloucestershirementoringprogramme.co.uk to find out more.

REQUEST A CALL thedoor.org.uk/request
Call backs available Monday – Friday
If parents would like to talk to a member of The Door team ahead of a referral or if a referral isn’t an option but support is still needed, please encourage them to request a call from the Family Support Team using this form.

HOW MUCH DOES IT COST?
As a charity, funding for these services relies on income from fundraising and generous donations from people like you. A typical mentoring relationship costs us £330 to administer. If you are able and would like to make a financial contribution towards your support please do consider donating at thedoor.org.uk/donate or if you would prefer to donate in another way please get in touch with the team on 01453 756745
This will in no way affect the support you receive from our friendly and dedicated team.